By choosing to volunteer with Glasgow North West Citizens Advice Bureau you’ll be giving something truly valuable back to the community. As a charity, our volunteers are essential to allow us to deliver the important work we do.

We take on new volunteers periodically throughout the year - our next recruitment drive will be in Spring 2026. Once we receive your application, we'll contact you to let you know about next steps.

Our adviser training programme begins with several weeks of online learning, supported by a tutor in classroom-style sessions alongside other trainee volunteers from Citizens Advice Bureaux across Scotland.

After this initial stage, volunteers continue their learning in the bureau by shadowing experienced advisers and gradually building up their knowledge and confidence while completing the SQA accredited Adviser Training Programme.

To get the most from the training and to support the service effectively, we usually ask volunteers to commit to:

• One full day per week in the bureau, or 8 hours per week

• A longer-term commitment, with a minimum of 12 months

This commitment helps ensure volunteers have the time to complete the training and develop the skills needed to support clients effectively. Volunteering with Citizens Advice offers the opportunity to make a real difference in your community while also gaining valuable experience working in a professional advice setting.

If you have any questions about volunteering with us, please email: [email protected]

Click the button below to complete our application form.